Cupra License
- Thread starter Zoshi
- Start date
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miketyson9292
Member
Hey @Zoshi, you don’t need to buy a license for your Cupra Born - it comes with a three-year one! I had trouble activating mine coz the app kept showing everything as deactivated. After a few days of frustration, I toggled off vehicle/usage and send location data, locked and unlocked the car, then turned those back on. Suddenly, the app worked, and my license was valid! It might be worth giving this a shot!
Driver2938
Member
I don't know, I had only to reinstall the app and log back, and it worked. Hopefully, you don't have any issues.
Uhm I think this is a common issue with the Cupra app, where the service section is locked due to an expired license...and it usually requires purchasing a new license to unlock those features. I think you should reach out to Cupra support for assistance.
Dymista20
Active member
Are you sure you got the license included?
Russell280
New member
In the car’s menu, there’s a shop section. The only available option for purchase was Connect Plus. They’re offering it for free for a whole year. Then a form popped up, felt like I was filling out an old-school mail order! After completing everything and confirming, the service kicked in within minutes. Btw, did you manage to register as the primary user, @Zoshi?
musicl0ver4u
Member
ElectricWanderer
Member
That's weird! Maybe try logging out and back in? Or uninstalling and reinstalling the app? Sometimes that fixes stuff. If not, yeah, you'll probably have to bug Cupra about it.